Standard Operating Procedure

Quick-Start Guide

A one-page guide to signing in and running daily inventory work in ezItemizer. Covers all three roles: Admin, Warehouse Staff, and Viewer.

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1. Sign in

  1. 1Open ezitemizer.com, or tap the ezItemizer icon on your home screen if you've installed it as an app (recommended on phones).
  2. 2Enter your email and password.
  3. 3Tap Sign in.

Forgot password? Tap Forgot password? on the sign-in screen. The email link expires in 60 minutes.

5 wrong attempts locks the account for 15 minutes.

Add to home screen: iPhone (Safari) Share → Add to Home Screen. Android (Chrome) menu → Install app.

2. Roles & what each can do

ActionAdminStaffViewer
View parts, categories, transactions
Add a new part
Edit part details (name, SKU, location, threshold)
See / edit unit cost & inventory value
Log stock IN / OUT / adjustment
Camera barcode + QR scanning
Delete / restore parts
Add or remove users
Manage billing / subscription
Export CSV / PDF reports

Camera scanning is on the Team and Pro plans only — Basic plan has it disabled.

3. The Dashboard

When you sign in you land on the Operations Dashboard. At a glance:

  • Total Parts — distinct SKUs in your active inventory.
  • Inventory Value — units × unit cost across all parts (hidden for Viewer).
  • Low Stock — count of parts at or below their threshold.
  • Categories — active part categories.
  • Low-stock alerts — table of parts that need reordering.
  • By category — value-by-category breakdown.
  • Send feedback — top-right of the hero, opens an in-app form.

4. Daily workflows

A. Add a new part Any role

  1. 1Go to Parts in the sidebar.
  2. 2Tap the orange Add Part button (top-right).
  3. 3Fill in SKU (must be unique), Part #, Name, Category, Initial stock, Low-stock threshold. Optional: Unit cost (Admin/Staff), Location, Supplier.
  4. 4Tap Save.

B. Log stock movement Admin / Staff

  1. 1On the Parts page, tap the In/Out adjust icon on a row.
  2. 2Pick IN (received), OUT (used/shipped), or Adjustment (set to count after a physical recount).
  3. 3Enter quantity, optional unit cost (IN only), optional note. Save.

C. Scan a barcode Admin / Staff · Team or Pro plan

  1. 1On the Parts page, tap the camera icon in the search bar.
  2. 2Allow camera access on first use.
  3. 3Aim at the barcode or QR code — the matching part is filtered automatically.

D. Find a part fast Any role

Type into the search bar — it searches SKU, Part #, name, location, supplier. Filter by Category or "Low stock only" in the toolbar.

E. Pull a report Any role

Sidebar → Reports. Inventory or Movements as CSV/PDF for any date range. Financial reports (P/L style by category) require the Pro plan.

F. Sign out

Top-right of the header, right next to your email — tap Sign out.

5. Admin tasks

Add or remove a user

Sidebar → UsersAdd user. Enter name, email, role, and a starting password. The user gets a welcome email automatically. Remove with the trash icon on the row.

Manage categories

Sidebar → Categories → Add / Edit / Delete. A category with active parts can't be deleted until those parts are reassigned.

Restore a deleted part

Parts page → toggle Show deleted. Tap the Restore icon on the row. Restore fails if another active part has since taken the same SKU.

Billing

Sidebar → Billing. Upgrade or change plan, or open the Stripe Customer Portal for invoices and payment methods.

6. Plan-aware features

FeatureBasicTeamPro
Unlimited parts, audit trail, alerts
Users included2510
Warehouse Staff role
Camera barcode / QR scanning
Daily digest emails
Financial reports

7. Troubleshooting

IssueTry this
Locked out of your accountWait 15 minutes or use Forgot password.
Reset email never arrivedCheck spam; the link expires in 60 minutes.
"SKU already exists" when addingThat SKU is in use. Pick a different one or restore the existing part.
Camera button not showingEither your role isn't Admin/Staff, or your plan is Basic — upgrade to Team to unlock scanning.
Cost columns are missingYou're signed in as a Viewer — cost is hidden by design.
Low-stock email not arrivingCheck spam; verify Notifications preferences (Admin).

8. Getting help

Install ezItemizer
Run it like a native app on the floor

Adds an icon to your home screen and works offline so flaky shop-floor wifi never blocks a scan.